Frequently Asked Questions
Everything you need to know about shopping with Hoorain Designer Wear.
Are all products on Hoorain Designer Wear 100% authentic?
Yes, we guarantee that all designer wear featured on our website is 100% original and sourced directly from the respective brands and authorized distributors.
Do you offer international shipping?
We provide worldwide shipping. Delivery times vary by location, but most international orders are delivered within 7 to 12 business days after processing.
Can I get my outfit customized or stitched?
Absolutely. We offer professional stitching services. You can select the 'Stitched' option on the product page and provide your measurements according to our size chart.
What is your return and exchange policy?
We accept returns on unstitched items within 7 days of delivery, provided they are in original condition. Please note that custom-stitched orders cannot be returned or exchanged unless there is a manufacturing defect.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and bank transfers. All transactions are processed through secure, encrypted payment gateways to ensure your data is protected.